ROI of Supervisors & Safety Culture | Kevin Burns

Industrial companies everywhere are dealing with the same things right now: short-staffed crews, new hires who don’t show up, safety numbers that won’t move, and problems that get passed up the line because frontline supervisors can’t decide what to do. And don’t forget the wave of retirements coming over the next 3-5 years. Money used to buy you the best employees. Not anymore. Pay is competitive. So people choose where they work, and whether they stay, based on their supervisor. Problem is most supervisors were promoted for their technical skill, and the company hoped they’d figure out the people side on their own. I call that a Hope Promotion. This channel is about building complete supervisors: people who know the work and know how to lead the people doing it. So, good people stay. Crews solve more of their own problems. And when your experienced people retire, your next supervisors are ready. Kevin Burns, author of PeopleWork and The CareFull Supervisor